PRIVACY POLICY

YOUR RIGHT TO PRIVACY


In this statement we explain how "Red Eye" respect your privacy in relation to interactions with this website. 


Collection and Use of Information


We collect personal data about you as a customer and data relating to your interactions with our channels on-line such as, but not limited to, Red Eye. We will always let you know how we intend to use your information before collecting it, so that you can decide whether or not you wish to provide that information. You should read our Data Protection Notice or contact us directly for more information on how we use your information.


When you browse through our website and use our Apps our web servers collect data which relates to your visit such as:


  • What pages you have viewed;
  • Certain interactions you have had on those pages;
  • The number of times you may have visited a particular page; or
  • The amount of time you may have spent on certain pages.

In some cases the data we collect will be anonymous and it will simply tell us what pages have received the most activity and are of particular interest to our customers in general.


Where you log onto and use the Red Eye Internet Site we will be able to identify what pages you have shown a particular interest in, what pages you have visited multiple times, and also what pages you have spent the most amount of time on. We will mostly do this work ourselves however sometimes we will use Google Analytics to assist us. In all cases we will carry this work out in a responsible manner.


This data enables us to provide you with a more efficient and effective customer service by developing a wider understanding and appreciation of our customer base. Where we have identified you specifically we can offer you a more bespoke user experience and assist you with any customer service issues you may have experienced or may be experiencing.


How We Keep Your Information Safe


We know that you care about how your information is used, stored, and shared. We appreciate your trust in us to do that. To protect your information we use security measures that comply with UK Law and meet European Union standards. This includes computer safeguards and secure files and buildings. On Red Eye’s website you will be able to read more information on how we protect your privacy and your personal data.


Your Right of Access


Under the Data Protection Acts you have the right to see the personal information we hold about you.  To get a copy of this information, write to us at: Subject Access Request (SARS), Red Eye, 8 Gardner Street, Brighton, England, BN1 1UP If your information changes or you believe we have information which is inaccurate or not up-to-date please let us know and we will change it.


Cookies



Cookie Settings

This section tells you about cookies in general, how we use cookies, why we use them, and how this allows us to improve our service to you.


By using our websites and apps (through any device) you agree that this use of cookies applies to that use in addition to any other terms and conditions which may apply.


Red Eye’s use of cookies may be subject to change from time to time.  Any such changes will appear here and become effective immediately. Your continued use of our websites and apps is taken as meaning that you agree to any such changes.


What is a cookie?


Cookies are small text files that are sent to and stored on your computer, smartphone, tablet or other device for accessing the internet, whenever you visit a website or use our on-line apps.


Cookies are used to maintain the integrity of your browsing activities when you visit a website and can also be used to customise and so improve the individual customer experience.


Cookies do not in any way compromise the security of your computer. You can continue to use this website with no loss of functionality if you choose to disable cookies on your computer. However, use of Red Eye's websites and applications requires cookies to be enabled in order for our services to function securely and correctly.


More general information on cookies can be found on aboutcookies.org. This includes information on how to disable cookies.


Guidelines from the Office of the Data Protection Commissioner for the contents and use of Privacy Statements on websites, including expected standards for cookies can be found on http://www.dataprotection.ie/docs/PrivStatements/290.htm


How we use Cookies


Red Eye uses cookies to monitor our website traffic, to ensure better service levels, and to enable us provide you with additional features such as customised delivery of service to you.


To achieve this, there are different types of cookies in use. They all work in the same way, but have minor differences which are explained below.


Session Cookies


Session cookies last only for the duration of your visit and are deleted when you close your browser. They are essential for secure user navigation through the site and enable the delivery of basic functionality.


Specifically they ensure the security and integrity of your session, preventing fraudulent use and keeping you signed in while you move between pages and service your account.

Disclaimer


This Site and our Apps may contain hypertext links to associated web sites maintained by Red Eye and you are warned that when you enter such sites, you will be subject to the terms and conditions of those sites. There may also be links to web sites not maintained by Red Eye and you are warned that when you enter other websites via such hypertext links, you will not be subject to the terms and conditions of Red Eye and you will not benefit from the protections afforded to you in using our Site. Red Eye will not be liable in any way for the content, availability, or use of such third party websites and you use such links entirely at your own risk.


Additional Information


Red Eye partners with third parties who provide services to us. You can navigate to these parties’ websites from our website. Our partners may use cookies, and you can find out more on their website.


Amendments


Red Eye reserves the right in its sole discretion to amend this privacy statement at any time, you should regularly check this privacy statement for any amendments.


Terms and Conditions


This Privacy Statement is subject to the Terms and Conditions of Use of the Red Eye, Inc. website, a copy of these is available on www.redeyeheadshop.co.uk. It is important that you read the terms and conditions of use as where there is a conflict between this Privacy Statement and the Terms and Conditions of Use, the Terms and Conditions of Use shall prevail.


By accessing and continuing to navigate this website or by downloading and using our Apps you acknowledge and agree to the processing of your personal data in the manner outlined above. You also agree that in certain circumstances we may be obliged to disclose personal information relating to you to third parties in order to prevent, detect or prevent fraud.